FAQs

We’re here to make your shopping experience smooth, secure, and satisfying. Below are some of the most common questions customers ask about SwiftShopperLLC.

💬 What does SwiftShopperLLC sell?
SwiftShopperLLC specializes in authentic perfumes for men, women, and unisex use. We carry a curated selection of fragrances from trusted U.S. suppliers.

🛡️ Are your perfumes original and authentic?
Yes — 100%. All of our perfumes are sourced from licensed and authorized U.S. distributors. We do not sell replicas, testers, or knock-offs.

🚚 How long does shipping take?
Our standard handling time is 1–3 business days, and delivery typically takes 5–9 business days, depending on your location and shipping method.
You’ll receive a tracking number once your order ships.

🔁 What is your return policy?
We offer 30-day returns on most items. Products must be unused and in original packaging. For full details, please visit our Return & Refund Policy.

📦 What if I receive a damaged or wrong item?
No worries — we’ll make it right. If your item arrives damaged or incorrect, just contact us within 30 days of delivery. We’ll replace it or refund you, including shipping costs.

❌ Can I cancel my order?
Yes — if it hasn’t shipped yet. Contact us as soon as possible and we’ll cancel it for you. If your order has already shipped, you can return it once it arrives.

💳 What payment methods do you accept?
We accept secure payments via Visa, MasterCard, American Express, and other major credit/debit cards. Your payment is processed through Stripe, a trusted and encrypted payment platform.

📫 Can I change my shipping address after placing an order?
Yes, if the order hasn’t shipped yet. Contact us immediately and we’ll do our best to update the shipping address before it goes out.

🌐 Do you ship internationally?
Currently, we only ship within the United States.

📩 Need more help?
If your question wasn’t answered here, we’re just a message away!

Email: help.swiftshopperllc@gmail.com
Phone: +1 (409) 916-8222
Address: 9329 Alberene Drive, Suite 2A, Houston, TX 77074